Most families compare the hourly rate and stop there. The rate is only one line. Purchases made during a shift can add a second stream of money, and it can grow quietly if no one writes it down. This guide walks through how to find that stream before the first shift.
Local option: New Plan Care gives families in the St. Louis area in-home help so a parent can stay home: companionship, help with bathing and dressing, meals, and overnight care. Call (314) 405-0887.
Step 1: List what the caregiver will buy
Write every purchase you expect in a normal week. Include groceries, cleaning supplies, toiletries, paper goods, and fuel for errands. If a prescription pickup is part of the errand list, write down who pays at the counter and who keeps the receipt.
Purchase: ____________________ How often: __________ Usual cost range you expect: ____________
Purchase: ____________________ How often: __________ Usual cost range you expect: ____________
Step 2: Ask how the money moves
Ask whether the caregiver spends their own money and is reimbursed, whether the family leaves a card or cash, or whether the household uses a store account. Write down the method the provider uses. Ask when reimbursement happens: on the next invoice, the same day, or weekly.
Step 3: Ask about receipts
Ask where receipts are kept, how long they are kept, and who reviews them. Ask whether a photo of a receipt is enough. A purchase without a receipt should have a stated rule, such as it is not reimbursed.
Step 4: Set a ceiling you can write down
Write one monthly ceiling for household purchases. Write what happens when a purchase would go over it: the caregiver asks first, or the family is told the same day. Keep the ceiling as a number you choose, not as a number the provider chooses for you.
Monthly ceiling for purchases: ____________________ Who approves an unexpected buy: ____________________
Step 5: Check the invoice lines
Ask whether a handling fee or markup is added to any purchase. If it is, ask for it in writing and check that it appears on the written sheet. Each reimbursed item should show as its own line, so you can match it to a receipt.
Questions to ask the provider
Which items do you expect to buy in a normal week? Do you add anything to the amount you paid? Do you keep the original receipt or a photo? If I buy an item and drop it at the house, does that change the invoice? Which purchases are never reimbursed?
Walk-away signs
Walk away if the provider will not say how purchases are paid. Walk away if receipts are not kept or cannot be shown. Walk away if purchases appear on the bill with no matching line, or if a handling charge appears that was not on the written sheet.
What to write down
Write each purchase category, who pays for it first, when it is reimbursed, the receipt rule, the monthly ceiling, and who approves anything above it. The method behind these checks is laid out in How We Write the Sheets.